If you were once a Verizon customer and have since moved on, you might be wondering if you’re still eligible to claim part of the ongoing class action settlement. The good news: you may still qualify. As of May 2025, the settlement is still active, and eligibility is based on your status during the affected period, not your current relationship with Verizon.
This lawsuit centers around administrative charges that were allegedly unfairly applied to customer bills. These charges, affecting former users and current subscribers alike, have sparked widespread concern, prompting Verizon to reach a multi-million-dollar settlement. Let’s break down what that means for you, especially if you’re no longer using Verizon services.
Eligibility Criteria for Former Verizon Users
Verizon customers affected by the disputed fees between January 1, 2016, and November 8, 2023, may be eligible to file a claim. Importantly, this includes former users, regardless of whether they terminated their accounts before or after the lawsuit was initiated.
If you received notice of the settlement via mail or email, you’re likely part of the class. However, if you didn’t receive a notification, you can still check your eligibility through the official settlement website. The claim form allows past customers to file using account details from that time, including phone numbers and billing addresses. Make sure to submit all necessary documentation to support your claim, especially for past bills that may show the contested charges.
Quick Summary of Verizon Settlement Eligibility
Criteria |
Eligible? |
Notes |
|---|---|---|
Current Verizon customers |
Yes |
Automatically part of class if affected |
Former Verizon users |
Yes |
Must have used service between Jan 2016 – Nov 2023 |
Received notice from Verizon |
Yes |
Claim can be filed online or via mail |
Didn’t receive notice |
Possibly |
Check eligibility manually on the settlement site |
Filed claim before deadline |
Yes |
Will be processed accordingly |
Claim Process: What You Need to Know in May 2025
The deadline to file a claim was originally set for early 2025, but due to high demand and some delays, the window has been extended through June 15, 2025. This gives eligible former users additional time to gather records and submit claims.
The settlement website provides a portal to upload proof of charges, including old statements or screen captures of account charges. Payments will vary depending on how many people file and the amount of disputed charges in your past bills. Former customers can choose to receive compensation through digital payments like PayPal or via mailed checks.
Why the Settlement Matters for Former Verizon Customers
For many, it’s not just about the money—it’s about holding large corporations accountable. This settlement acknowledges that millions of consumers, including those no longer with Verizon, may have been unfairly charged. Verizon has not admitted wrongdoing but agreed to the settlement to resolve the claims.
So, can you claim if you’re no longer a Verizon customer? Absolutely, and you should. Missing this opportunity could mean forfeiting your right to compensation for what might be years of overcharges.
Conclusion
If you were a Verizon customer between 2016 and 2023 and suspect you were charged administrative fees improperly, you should explore your eligibility to file a claim. The process is straightforward and still open as of May 2025. Don’t let your status as a former user keep you from seeking compensation.
FAQs
What is the Verizon class action settlement about?
The lawsuit claims Verizon unfairly charged administrative fees to customers without proper disclosure, affecting both current and former users.
Can I still file a claim in May 2025?
Yes. The deadline has been extended to June 15, 2025, giving former and current customers more time to participate.
How much compensation can I expect?
Payouts will vary, but eligible claimants may receive between $15 and $100 depending on the length of service and fees paid.
What if I no longer have my old Verizon bills?
You can still file a claim, but you’ll need to provide other proof like old account numbers, email confirmations, or addresses tied to your Verizon account.
Where do I file my claim?
Claims can be submitted online via the official settlement website listed in the original notification or through a direct link provided by the settlement administrator.
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